Contact information

We value our customers and are always here to help. If you have any questions regarding your order, our products, or our policies, please feel free to contact us using the information below:

Store Name: [Vielure.com]
Address: [Online]
Email: [Vielure@gmail.com]
Phone: [01062592498]
Business Hours: [e.g., Saturday – Thursday, 9:00 AM – 6:00 PM]

You can also reach us directly through our Contact Form available on our website. We aim to respond to all inquiries within 24–48 business hours.

Intentional design

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products

Contact us

Frequently asked questions

Longevity depends on several factors, including fragrance concentration, skin type, and application method.

On average:

EDP: 6–10 hours.

Yes. Returns or exchanges are accepted within a specified period, provided the perfume is unused and in its original packaging, in accordance with our return policy.

We offer secure and convenient payment options, including:

Cash on delivery.
InstaPay.
Vodafone Cash

Estimated delivery times are:

1–3 business days within major cities
3–7 business days for other areas

Shipping costs 60 EGP and applies to all locations across Egypt, with no additional fees regardless of city or governorate.