Shipping Policy

Thank you for shopping with us. Below you will find the details of our shipping process, timelines, and important information.

Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email with your tracking details once your order has been shipped.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time depends on your location and chosen shipping method:

  • Local Orders (within [Your Country]): 2–3 business days.

  • International Orders: 7–15 business days (depending on customs clearance and courier availability).

Delivery

• We use trusted courier partners to ensure safe delivery of our perfumes.

• Delivery times are estimates only and may vary due to external factors beyond our control (e.g., courier delays, weather, or customs).

Shipping Restrictions

• Due to the nature of perfumes (flammable liquids), international shipping may be restricted in some countries. Please check your country’s import regulations before placing an order.

• We are not responsible for packages held, delayed, or rejected by customs.

Order Tracking

• Once your order has shipped, you will receive an email with tracking details.

• You can track your order directly through the courier’s website.

Damaged, Lost, or Stolen Packages

• If your order arrives damaged, please contact us within 48 hours with clear photos of the damaged product and packaging.

• We are not responsible for lost or stolen packages after delivery has been confirmed by the courier.

Incorrect Address

• Please ensure that your shipping address is complete and accurate. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, please contact us at:
📧 [Vielure@gmail.com]
📞 [01062592498]